Safety & Trust

How do I report a problem or unsafe behaviour?

Updated 15 October 2026

If you feel unsafe, contact local emergency services first (dial 112).

To report a user, a booking or a review, use the Contact Us form or email support@mistriapp.com with your booking ID and what happened. Our team may suspend the account or booking while we investigate.

Still need help?

Our support team is available Monday to Saturday, 9 AM – 7 PM IST. Tell us your booking ID and we'll sort it out.