Account & Profile

Why has my account been suspended?

Updated 15 October 2026

We suspend accounts when we believe our Terms of Service have been broken — for example fake bookings or reviews, misuse of contact details, unsafe behaviour or repeated no-shows. While suspended you cannot sign in or take new jobs.

If you think this is a mistake, email support@mistriapp.com from your registered email address.

Still need help?

Our support team is available Monday to Saturday, 9 AM – 7 PM IST. Tell us your booking ID and we'll sort it out.